The desk

One desk. More opportunity.

A supervised follow-up desk between your database and your agents’ diaries. We message, sort replies and qualify. Your nominated agent approves before anything is booked, and every Friday you see what happened.

Friday scorecard

Week ending Friday

Prepared for filled in each week

Contacts messaged
filled in each week
Replies handled
filled in each week
Qualified sellers
filled in each week
Sent to your agent for approval
filled in each week
Appraisals booked
filled in each week
Appraisals attended
filled in each week
Opt-outs actioned
filled in each week

Every lead on record

Each lead is listed with its status, owner, next action and outcome.

The scorecard layout. Your agency’s figures fill it each Friday, and it reads in under two minutes. We don’t show sample numbers.

Three tiers, one way of working.

  • The founding offer

    Listing Growth Desk

    Reactivate approved database segments, handle replies, qualify owners and coordinate agent-approved appraisal bookings. Includes nurture and a Friday scorecard.

    Suits

    Agencies with 1,000+ contacts and one decision-maker, usually the sales principal.

    Includes

    • Clean-up of the segments you approve: A, B and C
    • Reactivation messages from templates your agency signs off
    • Reply handling, with a person approving every response
    • Qualification: owner, address, timeline and consent to meet
    • Booking only after your nominated agent approves
    • 30–90 day nurture for owners who are not ready yet
    • A Friday scorecard

    From A$1,500 / month for the Founding 5

  • The upgrade

    Desk + Recovery

    Add fast follow-up on new portal and website enquiries. Identify buyers who also need to sell, and see missed opportunities in a monthly Leakage Report.

    Suits

    Agencies with steady enquiry volume from portals and their own website.

    Includes

    • Everything in the Listing Growth Desk
    • Fast follow-up on new portal and website enquiries
    • A “do you need to sell before you buy?” question for every buyer enquiry
    • A monthly Leakage Report of missed seller opportunities

    Quoted in your written proposal

  • Planned / Stage 2

    Hold-or-Sell

    A planned premium program for agencies with a rent roll: coordinate annual landlord reviews using property-management figures and the agent’s price estimate.

    Suits

    Agencies with a rent roll of 150+ properties, once property management and sales both agree.

    What it will include

    • A yearly review for every landlord on the rent roll
    • Rent, costs and yield from property management
    • The agent’s price estimate, given by the agent
    • Holders stay managed; sellers list with your agency

    Not yet available

    Not operating yet. Shown so you know where the desk is heading.

What the desk is not.

  • Not a CRM.

    The desk works alongside your existing CRM, using agreed access or approved exports.

  • Not an agency.

    We never act as your agent. Your agent gives every price estimate and runs every appraisal.

  • Not a portal.

    We don’t advertise property or sell leads. We follow up contacts your agency already has.

  • Not autonomous.

    People approve every outbound message and reply. Your nominated agent approves every booking.

Start with a free sample Opportunity Review.

Request an Opportunity Review

We guarantee a process and activity standard – not listings, sales or commission.